Tip 17: Respond to customer feedback promptly

Tip 17

One of the most important task of your day should be to check daily and make sure you are answering every customer inquiry or issue. Its critical to keep your communication active in your business when dealing with existing or potential customers. Avoid any unnecessary delays in getting back to them and respond accordingly. Don’t forget to check all comm options – phone, e-mail, social media messages and more.

This will always keep you aware of the health of your customer service commitment. The better you react, the more effective you will be in the area.

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